How to Use a Restaurant Chatbot to Engage With Customers Take this example from Nandos, for instance, which is using a chatbot queuing system as the only means to enter the restaurant. Allow customers to gracefully end the conversation when their needs are fully met. Offer a quick satisfaction survey at this point to gather […]
What Are the Differences Between NLU, NLP, and NLG? Join us as we unravel the mysteries and unlock the true potential of language processing in AI. While both understand human language, NLU communicates with untrained individuals to learn and understand their intent. In addition to understanding words and interpreting meaning, NLU is programmed to understand […]
AI Chatbot in 2024 : A Step-by-Step Guide It may sound like a lot of work, and it is – but most companies will help with either pre-approved templates, or as a professional service, help craft NLP for your specific business cases. Customers prefer having natural flowing conversations and feel more appreciated this way than […]